When you write your own customer service resume, always target your resume. Compare to general resumes, ones that are highly targeted to certain career goals are far more effective. Always realize your achievements and results, too. Quantify them to state the importance clearly, such as by using percentage or numbers of customers.
Make sure to include keywords in your customer service resume too. It is especially true if you create an online resume, so you can be found easier. Some keywords you can use include job titles and important skills. And last but not least, always be honest. When you are using customer service resume template or samples, don’t copy the contents.